911 Emergency Phone Number

9-1-1 is the new emergency telephone number for all residents of the Regional District of Kootenay Boundary and the Regional District of Central Kootenay. People of all ages need to know how and when to call 9-1-1 in case they ever need help .

You can reach FIRE, POLICE and AMBULANCE services by dialing 9-1-1 .

When to Call:

1. To get help for someone who is hurt or very sick.
2. If you smell smoke or see a fire and your community has a fire department.
3. If you see someone stealing something or hurting someone.
4. If you need emergency help fast for any reason.

NEVER CALL 9-1-1 JUST TO SEE IF IT WORKS

NEVER CALL 9-1-1 FOR INFORMATION

AND NEVER CALL 9-1-1 AS A JOKE

THIS NUMBER IS FOR EMERGENCIES ONLY

How to Make an Emergency Call to 911:

1 . Stay calm. Don't get excited. Take a deep breath.

2. Dial 9-1-1 right away. Don't wait for someone else to make the call.

3. Tell the person who answers the phone exactly what is wrong, like this:
"�my house is on fire."
"�there just was a car accident in front of my house."
"�someone just fell off a ladder and can't move."
"�there's someone trying to break into my house."

4. Tell them the exact address where the emergency is. Be sure to give the FULL address, including your apartment number if you live in an apartment.

5. Tell them the phone number you are calling from. If you are not at the same address as the emergency, tell them the address where you are.

6. Tell them your name.

7. DO NOT HANG UP until the person on the telephone tells you to. They may need to ask you more questions to help the fire department, police or ambulance service find you. They will also tell you what to do until help arrives.

IS YOUR HOUSE NUMBER CLEARLY VISIBLE?

If you don't know your assigned house number, contact your local Regional District office:
Regional District Central Kootenay 1.800.268.7325
Regional District Kootenay Boundary 1.800.355.7352